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Refunds & replacements Policy

Return Procedure:

  • Returns must be requested within 3 days of receiving the product only.

  • The product must be returned in its original brand box, intact and undamaged.

  • Shipping fees apply according to the product’s weight and type.

  • Returns are not accepted if the product is damaged due to misuse by the customer.

  • Once we receive and inspect the returned package, we will process the refund within 2 business days.

  • Any payment processing fees will be deducted based on the payment method used.

If you want to exchange a product:

  • The maximum period for exchanges is 3 days.

  • Exchanges can be made for a different color, model, or product.

  • Shipping fees for the exchange apply according to the product’s weight and type.

  • The product must not be used, and all labels must remain intact to approve the exchange.

  • The product must be returned in its original packaging and unopened.

  • If the package is opened or the product is used, 15% of the product value will be deducted, and the customer bears full shipping fees.

  • Exchanges are not accepted if the product is damaged due to misuse (e.g., breaking, improper use) by the customer.

We thank you for trusting our products and wish you the best shopping experience ever.